Shipping policy

Thank you for shopping with XynoGen.

We process all orders within 1–3 business days after payment has been confirmed. Once your order has been shipped, you will receive a confirmation email with tracking information.

Estimated Delivery Times

United States: 5–10 business days
Canada: 7–12 business days
United Kingdom: 5–10 business days
Australia: 7–14 business days
Europe: 7–14 business days
Rest of the World: 10–20 business days

Please note that delivery times may vary during holidays or due to customs processing and carrier delays.

Shipping Costs

Shipping fees are calculated at checkout. We also offer free shipping on selected products and promotional offers.

Order Tracking

Once your order has been dispatched, you'll receive an email with a tracking number so you can monitor your shipment.

Incorrect Address

Please ensure your shipping address is correct before placing your order. XynoGen is not responsible for delays or lost packages due to incorrect or incomplete addresses.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us at support@xynogen.com, and we'll be happy to assist you.

Thank you for choosing XynoGen!